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​STORE RULES

SUPPORT SERVICE

​If you have any questions about the product, you can write to us at hpa.ukraine@gmail.com or contact the manufacturer whose products we represent:

- Mancraft Airsoft https://shop-mancraft.com/en/

- Wolverine Airsoft https://wolverineairsoft.com

PRIVACY AND SECURITY

We receive, collect and store any information you enter on our website or provide to us in any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; login; email address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response time, duration of visits to certain pages, information about page interactions, and methods used to navigate away from the page. We also collect personal information (including name, email address, password, communications); payment information (including credit card information), comments, reviews, product reviews, recommendations and personal profile. When you complete a transaction on our website, as part of the process, we collect the personal information you provide, such as your name, address and email address. Your personal information will only be used for the specific reasons stated above. We collect the following non-personal and personal information for the following purposes: Provide and operate the Services; Provide our Users with ongoing customer assistance and technical support; To be able to contact our Visitors and Users with general or personalized messages and promotional messages related to the services; Create aggregate statistics and other aggregated and/or derived Non-Personal Information that we or our business partners may use to provide and improve our respective services; Comply with any applicable laws and regulations. Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com data storage, databases and common Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS, as managed by the PCI Security Standards Council, a collaborative effort of brands such as Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure processing of credit card information by our store and its service providers. We may contact you to inform you about your account, troubleshoot problems with your account, resolve a dispute, collect a fee or debt, ask you for your opinion through surveys or questionnaires, send updates about our company, or as necessary. to contact you to enforce our User Agreement, applicable national law and any agreement we may enter into with you. For these purposes, we may contact you by email, telephone, text message and post. If you no longer want us to process your data, please contact us at hpa.ukraine@gmail.com We reserve the right to change this privacy policy at any time, so please review it frequently. Changes and clarifications will be effective immediately after they are posted on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it . If you would like to: access, correct, amend or delete any personal information we hold about you, you are encouraged to contact us at hpa.ukraine@gmail.com

WHOLESALE REQUEST

​If you have any questions about wholesale purchases, please write to us at hpa.ukraine@gmail.com and we will answer you in the near future. We hope for cooperation

WARRANTY OBLIGATIONS

The product warranty is supported directly by the product manufacturer, on the basis of an electronic check, which you will receive by e-mail after placing and paying for the order. We can provide advisory assistance, but we do not take responsibility for the fulfillment of warranty obligations by the manufacturer and / or a third party, and we also do not cover losses that occurred as a result of the fulfillment of warranty obligations by the manufacturer and / or a third party. ​

 

The store is not responsible for violation of the rules of operation of the product and as a result of its failure, as well as damage to the health of the user and / or third parties as a result of the use of the product by the buyer and / or third parties.

Payment Methods
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